+91 9938450160
support@shakuntalanivas.com

We understand that plans can change unexpectedly, and we aim to provide our customers with flexibility while maintaining the integrity of our services. Please carefully review our cancellation policy outlined below:

  1. Cancellation Periods:

    • Cancellations made 7 days or more prior to the departure date will incur [no cancellation fee/a partial cancellation fee/other applicable fees].
    • Cancellations made within 7 days of the departure date may result in [full forfeiture of deposit/percentage-based cancellation fee/other applicable fees].
  2. Cancellation Fees:

    • The cancellation fee, if applicable, will be deducted from the total amount paid by the customer.
    • The amount of the cancellation fee may vary depending on factors such as the proximity to the departure date and the nature of the travel package.
  3. Refunds:

    • Refunds for cancellations, if applicable, will be processed within 7 days from the date of cancellation.
    • Refunds will be issued to the original payment method used for the booking.
    • Please note that certain non-refundable expenses, such as permit fees, visa fees, and other pre-paid services, may not be eligible for refunds.
  4. Cancellation Procedure:

    • To cancel a booking, customers must contact us via phone +91 9938450160.
    • Cancellations will only be considered valid once confirmed by our customer service team in writing.
  5. Exceptions:

    • In cases of unforeseen circumstances beyond the customer's control, such as medical emergencies or travel advisories issued by relevant authorities, we may waive cancellation fees at our discretion. Customers will be required to provide documentation supporting their claim.
  6. Partial Cancellations:

    • Customers requesting to cancel only a portion of their booking, such as reducing the number of travelers, may be subject to applicable cancellation fees based on our discretion.
  7. Force Majeure:

    • We reserve the right to cancel or modify travel packages in the event of force majeure circumstances, including but not limited to natural disasters, civil unrest, or government-imposed travel restrictions. In such cases, customers will be provided with alternative options or offered a refund as deemed appropriate by us.
  8. Travel Insurance:

    • We strongly recommend that customers purchase travel insurance to protect against unforeseen circumstances that may lead to trip cancellations or interruptions.
  9. Amendments to Policy:

    • We reserve the right to amend or update this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.

By making a reservation with us, customers acknowledge and agree to abide by the terms and conditions of this cancellation policy.

For further inquiries or assistance regarding cancellations, please contact us via phone +91 9938450160.